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StoreFactory User DocsMedusa User DocsGetting StartedManaging Your StorePlans, Credits, and SupportUsing the Store Editor
Docs
StoreFactory User DocsMedusa User DocsGetting StartedManaging Your StorePlans, Credits, and SupportUsing the Store Editor

StoreFactory User Docs

Welcome to the StoreFactory user docs. This guide is written for store owners, operators, and internal teams who use StoreFactory day to day.

StoreFactory helps you:

  • create and refine a storefront with AI
  • preview changes before publishing
  • connect integrations
  • manage products, orders, and customers
  • track deployments and request support

Start here

Read these guides in order:

  1. Getting Started
  2. Using the Store Editor
  3. Managing Your Store
  4. Plans, Credits, and Support
  5. Medusa User Docs

Specific Guides

Use these more focused, task-level guides when you need a fast operational checklist:

  • Homepage Refresh Checklist
  • Integration Install Checklist
  • Deployment QA Checklist
  • Support Request Templates

StoreFactory dashboard overview

How StoreFactory works

  1. Sign in and open your dashboard.
  2. Wait for your store to move from Provisioning or Building to Live.
  3. Open the Store Editor and describe the change you want in plain English.
  4. Review the live preview and refine the result with follow-up prompts.
  5. Install or configure integrations when needed.
  6. Deploy approved changes.
  7. Use Medusa Admin for products, orders, and customer management.

Where to do common tasks

Task Where to go
Create or revise the storefront Store Editor
Preview in-progress changes Store Editor preview panel
Install or configure integrations Store Editor → Integrations
Manage products, orders, and customers Medusa Admin
Check deployment history Dashboard → Deployments
Update notifications and review store details Dashboard → Settings
Ask for help or request work Dashboard → Support

What you manage vs what StoreFactory manages

You manage

  • the direction for your storefront
  • content and design requests in the editor
  • product, order, and customer operations in Medusa Admin
  • notification preferences and day-to-day review

StoreFactory manages

  • the underlying infrastructure
  • deployment pipelines
  • parts of domain setup and verification
  • support workflows and higher-touch implementation help

Before you start making changes

Keep these rules in mind:

  • Use the Store Editor for storefront design, layout, and UX changes.
  • Use Medusa Admin for catalog and operational changes.
  • Use Support when you need help with integrations, billing, domain work, or larger requests.
  • Check Deployments whenever you want to confirm that a change is live.

On this page

  • Start here
  • Specific Guides
  • How StoreFactory works
  • Where to do common tasks
  • What you manage vs what StoreFactory manages
  • You manage
  • StoreFactory manages
  • Before you start making changes
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